RM15 OFF*

Use code JMIE for with min. RM100 spent.

For first 50 orders only.

    Example product title

    RM19.99
    RM19.99
    Shipping calculated at checkout.

      Example product title

      RM19.99
      RM19.99
      Shipping calculated at checkout.

        Example product title

        RM19.99
        RM19.99
        Shipping calculated at checkout.

          Example product title

          RM19.99
          RM19.99
          Shipping calculated at checkout.

            Example product title

            RM19.99
            RM19.99
            Shipping calculated at checkout.

            Shipping

            What shipping method do you offer?

            We offer both courier shipping (via Ninjavan or DHL eCommerce) and in store collection (1 Utama).

            Where do you ship from?

            All orders will be shipped from Petaling Jaya, Selangor.

            What's the Shipping fares to WM, EM, SG?

            Free Shipping for all Malaysia & Singapore orders. For a limited time only.

            How long does it take to ship and to arrive? WM, EM and SG

            All products sold are ready stock, unless otherwise stated. 

            For ready stock items, shipping normally takes 3-5 working days and delivery normally takes another 3-5 working days.

            Singapore orders may take up to 7-10 working days.

            Orders

            Can I combine these bundles with other promotions?

            We are sorry that prices for these bundles are final and hence will not be able to combine with other ongoing promotions.

            Can I cancel or edit my order?

            We are sorry that any cancellation and edit will not be allowed once payment is confirmed.

            Can I change my shipping address?

            Any change in shipping address please kindly contact Une Olive Customer Service via WhatsApp (+60198668823) within 12 hours after order is placed.

            What is your return and exchange policy?

            Return & exchange are only available if products are wrongly packed or damaged for orders made during this campaign.

            How do I make a return or exchange?

            Please contact Une Olive Customer Service via WhatsApp (+60198668870).

            My tracking shows delivered but I never received it. What can I do?

            Please contact Une Olive Customer Service via WhatsApp (+60198668870).

            What happens if my package is incomplete or a missing parcel ? 

            Please contact Une Olive Customer Service via WhatsApp (+60198668870).

            What happens if my package is lost or stolen?

            Une Olive takes full responsibility for replacement, in the rare events of parcels being lost or stolen. Please contact Une Olive Customer Service via WhatsApp (+60198668870).

            How do you notify me of my order status or tracking status?

            Tracking numbers will be sent to you via SMS and/or email.

            Products

            What are the manufacturing and expiry dates?

            All products are expiring in 03/2027 or later.

            How should I care for the goods?

            Please refrain from placing products under direct sunlight. 

            Are the products certified by any local authorities?

            All Une Olive products are notified and certified with the National Pharmaceutical Regulatory Agency, Ministry of Health Malaysia.

            Payment

            What are the accepted payment methods?

            We do provide payment via Credit/Debit Card, FPX Online Banking, eWallet via iPay88 and Buy Now Pay Later via Atome.

            Do you provide any payment installation?

            Yes, via Atome.

            Can I purchase as a guest buyer or do I have to set up an account?

            We strongly encourage you to register an account with us so it will be easier to track your orders with us.